Cambridge SoundWorks i755 Table Radio with iPod Dock

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Price: $399.99   

Product Feature

• ��Large LCD displays song currently playing from iPod
• ��Charges iPod while it is docked
• � Wireless remote operates iPod and all device functions
• •Stereo headphone jack offers private listening option
• � AM/FM radio with 16 FM and 8 AM presets

Product Description

The precision speakers and built-in powered subwoofer enable the SoundWorks i755 to deliver full stereo sound traditionally associated with much larger systems. This means it is capable of filling any room in your home with rich, full audio. Great in the living room, bedroom or kitchen, the SoundWorks i755 is the best table radio with an integrated iPod dock.

Cambridge SoundWorks i755 Table Radio with iPod Dock Review

June 2011 update -- My third replacement of this radio has been used occasionally as only a radio. Last week, the clock started freezing as the earlier models had done. Requires that I unplug and reset. Cannot rely on the alarm clock feature. I believe there is an engineering bug in the design; I'd never purchase another.

Earlier comments:
After waiting almost 4 weeks for a factory repair, they sent a second radio instead of repairing the first one. After about 2 months, the second radio has the same problem -- the clock display freezes, radio stops functioning as an alarm clock, and the on/off buttons on the radio and the remote control do not work. Tech Support says to unplug, push the on/off button several times during two hours, and then replug to power. Same routine as for first radio; it worked for a while and then same symptom.

They will NOT give a refund after 30-days, even though the problem I called about was originally less than 30 days!
They will NOT give a refund!

What follows are notes from the first radio, that also failed in the identical way.
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In <30 days, the clock on the radio froze on a time and stopped working. Called for a refund/replacement under the Amazon 30-day return policy. Tech Support at Cambridge persuaded me it was a one-time fluke with easy fix. Disconnect from AC power, wait two hours, and any charge would have bled off and the clock would work fine. It did, but same failure happened 25 days later. Clock froze; a big problem for a clock radio alarm! I called Cambridge again and got a different story -- Sorry, I'd passed the 30-day free return. Gave me an RMA (Return Merchandise Authorization). Cost me $22 shipping/mandatory insurance. Still waiting after 2 weeks but no fix or replacement. Telephone number listed in their RMA e-mail -- if I have questions -- gives a recording, "this is not a working phone number". The e-mail link they gave me with the RMA does not create an e-mail but instead goes to a Creative Labs sales site where there is NO category for Cambridge radios. So you're on your own. The only thing one can do on that website is buy another radio. No FAQ. No fixed or replacement radio. No way to contact anyone. No nothing.

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