Teac AG-H380 AM/FM Receiver USB iPod Interface (Black)

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Price: $399.00    

Product Feature

• iPod Digital Direct USB interface to internal DAC
• USB MP3 flash memory play and record
• Subwoofer output
• Moving Magnet Phono stage preamp

Product Description

The AG-H380 may be small, but it packs a powerful punch with 40 W RMS per channel power. A USB interface for iPod connection allows you to deliver the complete digital audio signal to the digital processing section. A high performance D/A converter flawlessly converts a pure digital signal into a sharp and clear analogue audio signal. You can record several sources - CD, DAB/AM/FM

Teac AG-H380 AM/FM Receiver USB iPod Interface (Black) Review

This product was purchased to drive a couple of medium sized bookshelf speakers using an iPOD loaded with Apple Lossless files, the built-in FM tuner, and a CD player.
The good part is that the system does work. I get very good sound from the iPod. The FM and CD connection work well also. Note that I did not do a A-B test of the iPOD digital connection versus an iPod analog connection. However the iPod sounds as detailed and clear as the CDs I play on the unit.
The bad part is that the first unit I ordered had to be returned because it got stuck in a "resetting" mode. Thanks to Crutchfield for making the return and replacement procedure easy. The second unit does work.
Also the remote, which controls the unit including the attached iPOD, is very difficult to read with tiny letters in low contrast lettering. The screen on the unit is also limited in space and has to roll information across the screen about the music being played. The process of going through your play list is very slow - a button push for each item. A quick way to scroll through the play lists is needed.
Finally I was very disappointed by the support offered by Teac. I called their tech support number and got the message that they were very busy and to call back some other time. Calling back at other times did not work either. The option of leaving a message for a call back was not offered. Note that when I called Crutchfield to ask a technical question, they did not have the answer (not unexpected with a new product), but they also were not able to get through to Teac for help.
Summary: The receiver has good technology for the use of the digital files, but a lack of consideration for the end user in the working out of remote control details. Also the Teac company seems to have poor tech support for customers and retailers.

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